Frequently Asked Questions

Explore our frequently asked questions to find information on bookings, payments, cancellations, and more.

You are required to make a 50% payment within 10 working days after your booking is confirmed.

The final 50% payment should be made no later than 60 days before the commencement of the rental.

  • All gourmet meals and non-alcoholic beverages are included.
  • Airport transfers to and from the port are covered.
  • You'll have the services of an English-speaking expedition leader.
  • The service of the crew is provided throughout your trip.
  • Enjoy various activities and use of all water sports equipment.
  • Certified divers can partake in diving, and dive equipment is available.
  • Up to 12 scuba tanks are included in the package.
  • Two tenders (5 & 6 meters) are at your disposal.
  • You're entitled to one massage treatment per person per day (up to 3 massages per day, subject to availability).
  • National park entrance fees are covered.


  • Alcoholic beverages are not part of the package.
  • Procurement of goods outside the standard menus and availabilities, including special foods like Halal foods and specific wines and spirits, is not included.
  • Any fees associated with transportation, including international and domestic flights, excess baggage fees, delays, visa costs, and any taxes related to guests' travel are not covered.
  • PADI dive certification courses are not included.
  • Travel and dive insurance are not part of the rate.
  • Trip cancellation insurance is not provided.
  • Medical and evacuation insurance are not included.
  • Repositioning fees, if applicable (e.g., one-way trips or trips starting away from the seasonal home port), are not covered.
  • Crew gratuities are not included and should be considered separately.
  • The cancellation policy is as follows:50% of the total rental amount will be forfeited if the cancellation is made more than 90 days before the start of the rental period.
  • 75% of the total rental amount will be forfeited if the cancellation is made between 61 days and 89 days before the start of the rental period.
  • 100% of the total rental amount will be forfeited if the cancellation is made between 1 and 60 days before the start of the rental period.


Yes, shortening your stay for any reason can be considered a cancellation, and charges may apply as per the cancellation policy.

In such cases, you have the following options:

  • You may be offered an alternative vessel with the same or similar features and equipment without any delay.
  • 100% payment may be returned to you as compensation.


Yes, it is mandatory to purchase travel insurance for protection against cancellation penalties and many other unforeseeable circumstances, such as emergency medical evacuation or insurance for water sports and scuba diving.

Need Further Information?

Feel free to reach out to us for any additional details or inquiries. You can contact us via email at

info@oracleyacht.com or reach us on WhatsApp at +(62) 822 1016 4955


We're here to ensure your voyage aboard The Oracle is an exquisite and memorable one.

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